Running a retail business is now more complex than ever. Where including a mail order format has always been viewed as an optional addition to a physical shop, an internet presence is far too valuable to ignore. Almost everyone in the UK has access to online facilities and approximately 90% of them are tempted by the convenience of shopping remotely. Consequently, many retail businesses have several online shops on platforms such as eBay and Amazon in addition to their individual websites. There are rarely enough hours in the day to run your business successfully unless you include an integrated management system such as ERP-Retail.
Why choose ERP Retail?
It’s a sophisticated, multi-channel system that manages every aspect of your business. Benefits such as physical point of sale, all forms of e-commerce including mobile and tablet sales, stock control, streamlined warehouse organisation for efficient shipping and returns, plus detailed analytics, accounts and flexible payroll structures ease the burden of business management. The system is compatible with Microsoft Dynamics NAV providing you with all the assistance and flexibility you need to concentrate on making your business a success.
Maximise Sales Potential
Whether your business concentrates on a high volume turnover or a specialised niche, ERP Retail provides customisable customer accounts. Through item or customer groupings you can create interest in your products with specific promotional campaigns, marketing lists and vouchers aimed at customers who will appreciate them the most. The system tracks your full inventory of stock in real time across all locations. You can identify shopping trends as they happen and with automated stock transfer and replenishment in all areas, your products are readily available to meet demand. From an integrated point of sale unit to mail order and online transactions you’ll be able to process with ease all payment structures including Verifone Chip and Pin.
Integrated e-Commerce Facilities
ERP Retail integrates with outlets such as Shopify, Magento and your own website. Automated stock control and transfers between multiple channels ensures accurate availability and presentation of products to customers at any time of day or night. The system offers the relaxed convenience of smartphone and tablet sales. Automated transactions including interest free credit, insurance, deposits or buy now pay later schemes are efficient and streamlined. Offering customers trouble-free management of the retail process provides you with a distinct advantage over your competitors.
Synchronisation from Supply to Shipping
The ERP Retail system provides barcode and data management. An integral tool-kit allows you total control over all aspects of your business from monitoring incoming stock to warehouse processing and shipment. The system is integrated with the reliable services of DPD, Parcel Force and Interlink and provides updated tracking of shipped orders. A streamlined mechanism for returned goods is co-ordinated between multiple channels including warehousing and issues prompt refunds, credit and exchanges ensuring customer satisfaction is prioritised.
Efficient Financial Accounting
Business finances regarding sales, overheads and wage structures are presented in a simplified format for ease of use. The system links securely to HMRC enabling efficient processing for all types of tax schemes including pensions and student loans. Record details of your employees’ skills and performance levels to maximise efficiency within your business. Choosing ERP-Retail provides sophisticated management of all aspects of your retail business including detailed analytics. It allows you the freedom to concentrate on the long-term planning of growing a highly successful business based on efficiency, trust and an unrivalled rapport with your customers.